Customization: | Available |
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Application: | High-Voltage, Low-Voltage, High-Temperature, Insulators |
Material: | Porcelain |
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1. | Pre sale service |
A. | Make technical solution |
B. | Send quotation, technical data sheet and drawing |
C. | Prepare power transmission plan, testing plan and shipment plan |
2. | In sale service |
A. | Supervise the manufacturing schedule totally in accordance with the plan |
B. | Send photos to customer during every manufacturing process(hold point) |
C. | Inform the customer one week before testing. |
3. | After sale service |
A. | Installation and commissioning, training the workers |
B. | Quick response within 12 hours any time |
C. | Provide 12 months guarantee period normally. |
1.Q: | What is your delivery time ? |
A: | Depend on the type of transformer. |
2.Q: | What is your payment term? |
A: | 30% advance by t/t , 70% before delivery by t/t or l/c or we can discuss about it. |
3.Q: | What kind of standard you follow? |
A: | Iec, ansi, csa, gb, etc |
4.Q: | What kind of supporting documentation you can provide normally |
A: | Quotation, outline drawing, manufacturing plan, quality control plan Testing plan, financial report, type test report(kema, cesi),reference list, etc |
5.Q: | What is your normal warranty period? |
A: | 12 months after transformer operation. |
6.Q: | Can u do installation and commission in user's site? |
A: | Yes, we can send our installation team to user's country for service. |
7.Q: | Do you have any experience in this kind of transformer? |
A: | Yes, we can provide reference list for check. |